If you are not connected to a network follow the instructions below to reboot your system.

Turn your computer off

If you have a router, hub, or other transport device, turn it off or unplug it.

Unplug your Power Inserter. Your Power Inserter is a small square box with a single light on top that provides the power to the antenna.  An Ethernet cable runs from this box to the antenna, an Ethernet cable also runs from this box to your computer or transport device. 

Make sure all the wires are plugged securely into the modem, any router or transport device, and to the Ethernet port on the back of your computer.

Plug back in your Power Inserter (make sure the light on top comes on.  If the light does not come on and the cords are securely plugged in you may have a dead power inserter.  Call the Wasilla Office to place a trouble ticket.

Turn on or plug in your router or other transport device.

Turn your computer back on.

Wait a couple of minutes for everything to fully reboot before trying to connect to the internet.