Open OUTLOOK EXPRESS.

Click on the TOOLS TAB to expand the TOOLS MENU, click on ACCOUNTS.

On the ACCOUNTS SCREEN click on the MAIL TAB.

On the MAIL TAB click on the ADD BUTTON and select MAIL from the drop down list.  A connection Wizard should pop up.

Fill in the DISPLAY NAME FIELD on the CONNECTION WIZARD with any name of your choice.  This name does not have to be your Email Address, this name is only used by you to identify the email account, it will be the name that people see when sending and receiving email. Click the NEXT BUTTON when finished.

Fill in the EMAIL ADDRESS FIELD with the email address you picked out.  Ex. test@nenana.net.  Click the NEXT BUTTON when finished.

In the Drop Down List labeled MY INCOMING MAIL SERVER IS A; select POP3.

In the INCOMING MAIL SERVER FIELD type: pop.nenana.net. (If you are setting up an email account that was not issued by BBN but are within our service area you will need to use your email providers incoming mail server ie. GCI, MTA, government issued.  You will also need to follow some additional steps when finished setting up your account.  Click on the link at the bottom of the page when you are finished setting up your email account.)

In the OUTGOING MAIL SERVER FIELD type: smtp.nenana.net, click on the NEXT BUTTON when finished.

In the ACCOUNT NAME FIELD type your email address again.

In the PASSWORD FIELD type the password you picked out, remember passwords are case sensitive.  Also check the box that says REMEMBER PASSWORD, if you would like Outlook Express to remember your password.  Click the NEXT BUTTON when finished.

If you set up your email account correctly you will see this screen, click on the FINISH BUTTON to complete the setup. 

Your email account should now be functional and you can send and receive email.  If your email account does not work, go through the above steps again to make sure all the information entered was correct.  If the information was entered correctly and it is still not working, try checking your email account online at www.nenana.net, if you can successfully log in online then your email account is function properly and a setting in Outlook Express is wrong and you should contact the support services for outlook express.  If you can not log in online at www.nenana.net please call our customer service at 800.478.2556.

If you are not using a nenana.net or yukontel.com email address you will need to enable authentication on your outgoing (SMTP) mail server.  You will need your BBN username and password (please call the Wasilla Office to setup a username and password if you did not set one up at installation). 

Once you have setup your account in Outlook Express Click on the TOOLS TAB to pull down the TOOLS MENU, click on ACCOUNTS.

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On the ACCOUNTS SCREEN click on the MAIL TAB and select your account from the list.  Click on PROPERTIES.

On the PROPERTIES SCREEN click on the SERVERS TAB. Under Outgoing Mail Server check the box labeled MY SERVER REQUIRES AUTHENTICATION and click on the SETTINGS BUTTON.

On the SETTINGS SCREEN select LOG ON USING and in the ACCOUNT NAME and PASSWORD FIELDS type your nenana.net username and password.  You must use your entire nenana.net email address as the Account name.  Remember your password is case sensitive.  Check the REMEMBER PASSWORD BOX so you do not have to enter the password when sending and receiving mail.

Double check that the information entered is correct.  Click on the OK BUTTON to save your settings and exit the screen.